SKY MOBILES

I went to this shop with my Samsung phone to have a network issue checked. I clearly told them not to perform any software update, as the phone already had one green line on the display. When I received the phone back, it had six green lines instead of one, and I had also lost all the data from my phone. When I raised the issue, the shop staff told me that the additional lines were already present, which is not what I experienced before handing over the phone. I am extremely disappointed with how my phone was handled and with the response I received from the shop. I recommend that anyone handing over a Samsung phone for service should carefully document the phone's condition and back up their data beforehand.

Good service