CANARA BANK – THODUPUZHA stands as a reliable choice for banking and finance needs in Thodupuzha. Known for its good staff and commitment to customer satisfaction, this branch has served families and businesses for over a decade. Clients appreciate the attentive service and the bank’s secure environment. While the Cash Deposit Machine (CDM) is located inside the branch, enhancing security, some customers have suggested placing it outside for extended access during nights and holidays. This bank continues to uphold solid financial services within the community, making it a dependable option for local banking.
Khaleefa Shinaj
2 months agoBad experience by staff.I went to the bank to attest the copy of the passbook regarding the insurance amount of my wife's accident case to the bank (17/03/2026). The rule is that the passbook copy should be attested by the manager to get this amount. Policy rule. The senior manager was a lady and when I told her about this, she said that there is another staff and I should get it attested by them and said that this is their job. When I told her that the policy rule is like this, she said that the person who had the accident should come in person and when I said that the person is lying down with an injury, she said that she cannot give it. Even though I said that I can show the medical certificate, she did not agree. I went to another bank and bought it.
Arun P M
10 months agoVisited to complete a simple re-KYC process, which should have taken just 10 minutes, but ended up waiting for over an hour. When someone questioned the delay, the staff responded dismissively, saying, "process takes time here." Overall, quite disappointed with the customer service experience.
GAYATHRY PRADEEP
10 months agoHonestly, dealing with these banks is a real hassle. No online services, and the queues are always ridiculously long. It's frustrating to waste so much time on basic tasks.
ANOOP JAYARAM
10 months agoNeethu Joy
11 months agoBad customer service...